Experience
April 2023 - present
Conneqt Business pvt. ltd.
Customer Care Service
part-time (WFH)
April 2023 - presentAt Swiggy, I've learned my customer support skills, excelling in effective communication, issue resolution, and maintaining high customer satisfaction. I thrive in high-pressure environments and excel at multitasking and active listening.
February2021 – November 2023
Archetive SolutionPvt. Ltd.
Senior Business Analyst
Kolkata
February2021 –November 2023
Working in the ITES Company and learning problem solving & team managing via work with our client. Submit the work order at a specific time and help my team to perform on time.
May 2020 - August 2020
Outlook Publishing Pvt. Ltd.
Intern
Delhi
May 2020 - August 2020Worked in the Marketing sector, achieve targeted sales before the targeted time period, Learnt deferent aspects of company relations with customers.
Education
2023-2024
Certification course on Full stack developer Geekster - 2023-2024
Java || HTML || CSS || Tailwind CSS|| JavaScript|| React || Figma || nodeJS || MongoDB || ES6
2018-2021
Graduation - BBA(H) - 2018-2021
Specialization in HR & Marketing
Boards - Adamas University
CGPA - 7.46
2017-2018
Higher Secondary - 2017-2018
Boards – W.B.C.H.S.E
Percentage - 70.2%